Ordering, Delivery & Terms
  • MAKE YOUR CHOICE of product by clicking on the links in the left hand column or on the picture links.
  • Click the image on the page for each product to get an enlarged picture of the item. The product page contains more information about each item, together with prices and links to the Online Shop.
  • After adding the items to your cart make your payment choice. After adding your card details make your delivery charge choice which will be added to the total.
  • Secure payment in the Online Shop is either by Credit or Debit Card or, if applicable, by your PayPal account.  Orders placed on our website are handled directly by PayPal Banking.  We do not hold your credit/debit card details, or have access to them, at any time.
  •  IMPORTANT - Please ensure that the buyer's address is the same address the one that the card is registered to.  Please note any different delivery address separately or contact us with the details.
  • If buying from outside the UK, including Europe, please  contact us  for a shipping quotation and separate invoice.  Email a list of the products you would like to purchase, together with the delivery address,  and we will send an Invoice through with a payment link.
If you prefer to pay by cheque please send the required amount, including the carriage charge, made out to   'Patient Handling UK'    at the address below. 

A Price List and Order Form can be downloaded here:         ORDER FORM
A copy of our Brochure can be downloaded here:                   BROCHURE                                                              

Please contact our team if you have any questions and we will be pleased to help.
Updated:   June, 2017

 


Orders can be placed through our secure online shop or can be sent by email or post.  Please include your Order Number, delivery address and invoice address with all written orders.  Also an email address for order confirmation.
Acknowledgement will be by email, giving your order number and dispatch date.
We provide prompt attention to all orders and enquiries.  Dispatch is normally within 24 hours and customers are immediately informed if any delivery delays are likely.
We do not take credit card details by telephone.
Payment at our online shop is through the PayPal banking facility. 
PayPal Banking is a completely secure site and you can use your Credit or Debit card or, if applicable, your PayPal account. 

Orders by Post should be accompanied by a cheque.
The Order Form can be downloaded here:    ORDER FORM
Solution Graphics

CARRIAGE  CHARGES  FOR  ONLINE  PURCHASES

All orders under £25 to UK mainland are charged £3.95.
Orders over £25 and under £50 are charged £5.95

Orders £50 and over are charged £9.75. 
Orders over £100 are charged £11.95.


Please  contact us  for a carriage quotation for deliveries to countries outside the UK including Europe.     Discounts are available on bulk orders of any item and further trade discounts on orders of 100+ of any items.      
Contact us  for a quotation on your requirements.

 

RETURNS POLICY
If you would like to return or exchange your products within 7 days of delivery,
please contact us on  Freephone:   0800 083 6071  or by email, to notify us of your requirements. 
The item to be returned must be in new, unused condition and in its original packaging.  
We will issue a full refund for the price you paid for the item (including the basic delivery charge.)
You will be responsible for the cost of the postage to return the goods.
This does not affect your statutory rights.
Refunds will only be given after the returned item has been received and inspected.  
It is recommended that you use registered post or recorded delivery when returning goods

DAMAGE  OR  NON DELIVERY
In the unlikely event that your product is delivered to you in a faulty condition, it is essential that you contact us immediately.  
Please ring or email with 24 hours to inform us of the damage so that we can resolve the matter.
Should an expected consignment not arrive, please notify us within 14 days from the date of purchase, failing this the Company shall not be liable for the non-delivery.


ABOUT US
We are a dedicated team providing high quality  manual handling aids for hospitals, nursing homes,care homes, trainers and for individuals at home.
Our affiliated company, Patient Handling Australia,has been supplying the Australian market for the last twenty five years. 

All our products are made to exacting standards and are marked with the CE Class 1 Medical Devices logo.   We are listed on the NHS Supplier Register.

 

Terms and Conditions

Please read the following terms and conditions carefully as they govern the use of this website.
All material contained within the Patient Handling website (http://www.patienthandling.org.uk/) is covered by a disclaimer and protected by copyright laws.
Access to this website (http://www.patienthandling.org.uk/) is subject to the following conditions:
  • Copyrights
    Except as expressly stated in this site, no part of this website, including information, images, logos, photos, and overall appearance of the site, may be copied, republished, broadcast or reproduced in any form whatsoever without the prior written permission of the copyright holders except for your own personal or non-commercial use.
  • Trademarks
    Patient Handling and the Patient Handling logo are trademarks. All other trademarks and logos used in this website are the trademarks or logos of their respective owners.
  • Links to other websites
    This website contains links to other websites that are operated by third parties. Patient Handling does not accept any liability over the content of these third party sites. The existence of these links do not constitute an endorsement of such websites, and your linking to these sites is at your own risk.
  • Content Accuracy
    Whilst all reasonable efforts have been made to ensure the accuracy of content, no responsibility can be taken for any error or omission.
  • Limitation of Liability
    Patient Handling do not guarantee that access to this website will be uninterrupted, that this website will be free from viruses or that this website cannot be tampered with by third parties. This website and the information are provided on an 'as is' basis, with no warranties of any kind whatsoever, either express or implied, including, but not limited to, any warranties or any implied warranties of merchantability or fitness for a particular purpose. Use of this website and the information is entirely at the user's sole risk. In no event will Patient Handling be liable for any damages whatsoever arising out of or related to this website. Your sole and exlcusive remedy for dissatisfaction with this website and/or information is to stop using the site and the information.
  • Modification of the Terms and Conditions
    Patient Handling may modify the terms of this agreement on this site. You agree to periodically review this agreement to be aware of any such revisions. Should the revision be unacceptable to you, you agree to stop accessing this site. Your continued use of this website following such notification of any such revision(s) shall be deemed as acceptance of and agreement to abide by all such revisions.



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